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Ultimate Guide to Einstein Activity Capture: Sync Email as Activity and More
Sales, service, and virtually all customer-facing teams within an organization are bound to use their email and calendar to communicate with customers and prospects, schedule meetings, and ultimately...
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Sales Cloud: Top 7 Salesforce Winter ’27 Features
Salesforce Winter ’27 might still feel a little strange to be talking about while we’re enjoying the last few weeks of summer, but Salesforce releases wait for no season! This release brings plenty of...
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Complete Guide to Salesforce Pipeline Forecasting
Salesforce Pipeline Forecasting has come a long way in recent years. What was once a relatively simple forecasting tool has evolved into a flexible forecasting platform that supports modern sales...
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Why Your Salesforce Contact’s Last Activity Date Is Lying to You (And How to...
Last Activity on Contact is a date field that sales, marketing, and ops teams rely on regularly. It drives re-engagement campaigns, lead scoring, pipeline reviews, and more. But if your org has Shared...
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Why Your Salesforce Lead Routing Isn’t Delivering Speed-to-Lead (and How to...
Speed-to-lead is one of the few factors that boosts contact rate, conversion, and pipeline all at once. But still, many teams are losing deals because their Salesforce lead routing isn’t maximized for...
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Sales Cloud: Top Salesforce Summer ‘26 Features
Summer ’26 has landed, and as always, Salesforce delivers a mix of genuinely useful enhancements, a few “finally!” moments, and a healthy dose of “right, better add that to the migration backlog.”...
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Salesforce Surveys: The Zero-Cost Feedback Engine Most Orgs Overlook
Across financial services and other regulated industries, capturing meaningful customer or member feedback remains a persistent challenge. Surveys are often managed through external tools, insights...
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Sales Cloud: Top 8 Salesforce Spring ’26 Features
2025 came and went, bringing many new features along the way for everyone in the Salesforce ecosystem to utilize. As Salesforce has accustomed us in the past few years, we’re in for early Christmas...
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Salesforce Rebrands Sales Cloud to Agentforce Sales at Dreamforce ‘25
As one of the very first products Salesforce launched, Sales Cloud is what most professionals and customers are most familiar with. Over the years, the offering has seen multiple new enhancements and...
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Sales Cloud: Top Salesforce Winter ’26 Features
Summer is almost over, and we all know what that means! The upcoming Salesforce release, Winter ‘26, has already graced our preview orgs and will also reach sandboxes soon. This means that Salesforce...
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Einstein Activity Capture Summer ’25: Sync Emails, Leverage Flow, and Boost...
Many people in the Salesforce ecosystem have a love-hate relationship with Einstein Activity Capture. It brings the ability to automatically log emails, events, and sync contacts, but with the...
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Salesforce Summer ’25 Release: Get Related Records in One Flow Element
The Salesforce Summer ‘25 release has already reached production instances, with many exciting new features that Salesforce professionals can use to enhance existing processes or support new ones....
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Ultimate Guide to Einstein Activity Capture: Sync Email as Activity and More
Sales, Service, and virtually all customer-facing teams within an organization are bound to use their email and calendar to communicate with customers and prospects, schedule meetings, and ultimately...
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New Salesforce Partner Cloud: What Is It and How Can You Get Started?
Companies across various industries collaborate with implementation partners, resellers, and distributors to either provide customers with readily available specialized expertise, expand across...
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Sales Cloud: Top Salesforce Summer ‘25 Features
Summer has arrived, and with it comes a wave of exciting new updates in Salesforce’s Sales Cloud Summer ’25 release! Packed with powerful enhancements and intelligent tools, this release is designed...
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What Is Salesforce Sales Cloud? Deep Dive and Pricing
Sales Cloud is Salesforce’s suite of tools designed to help sales teams work more efficiently and effectively. It offers a range of productivity-enhancing features, including lead and pipeline...
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Salesforce Spring ‘25 Release: New Flow Approval Process Capabilities
Similar to workflow rules and process builder, Approval Processes have been around for a long time. They help Salesforce professionals build multi-step processes to control how records are approved....
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Sales Cloud Go: Dive Into the New Sales Cloud Setup Experience
Between the numerous amazing updates the previous releases saw across the entire platform, there has also been a significant enhancement to the way teams will be able to discover, review, enable, and...
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Can OpenAI’s Operator Handle Salesforce Admin Tasks?
The conversation about AI agents and their capabilities is at an all-time high, with innovations and new products appearing seemingly every day, stirring interest and curiosity across all industries....
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Supercharge Your Partner Ecosystem With Salesforce PRM
Considering any given company’s range of products across various industries and applications, partners and resellers have the potential to become indispensable collaborators – not only in ensuring...
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